From today, ASOS customers will be able to return items any time, 24/7 from an InPost locker.
The partnership will allow ASOS’ discerning twenty-something shoppers greater flexibility should they wish to return any of their items.
ASOS offers a broad range of return options already, but InPost will be the first to enable customers to drop off unwanted items at a time that suits them, rather than having to rely on opening times or at-home collection windows. ASOS customers can choose a locker to best fit in with their busy lifestyle, whether that’s finding a location close to home, work, the gym, or another place regularly frequented.
Andy Stotesbury, Delivery Solutions Manager at ASOS, comments: “As with all aspects of our business, we are constantly seeking new ways to innovate and enhance the customer experience. By working with InPost, we can maintain the quick and easy returns experience that our customers love, whilst unlocking a new ‘out of hours’ timeframe in which people can return items on their own time”.
Our CEO, Ian Caminsky, comments: “As a brand that champions free and simple returns, we look forward to offering a convenient 24/7 returns option to ASOS’ savvy young shoppers.”
Are you an ASOS customer? Print your returns label here.