Our app now lets you to check locker availability and see what size compartments are free, all before you’ve left the house. If a locker is full it will suggest alternatives near to you. Check our 'Find a locker' section. You can also check live availability on our website, but compartment sizes won't display here.

Returning your parcels

All you need to do is pop into your shop, scan your QR code, and we’ll do the rest. No printers, no labels.

Sending your Vinted parcels

Show the staff member your QR code or your barcode, they'll scan your parcel and keep it safe until we send our couriers to pick it up. Read more about shipping with Vinted here.

Our largest lockers can fit parcels that are up to 41cm x 38 cm x 64cm – and the maximum weight we accept is 15kg. To avoid any stuck parcels or damaged doors, please don’t try to force your parcel in if it’s a bit too snug.

Please pop your parcel in the smallest available compartment. If you’ve got a small parcel and there’s only a medium or large compartment available, feel free to use one of those – there won’t be any extra, sneaky charges. You can check what compartment sizes are available at the lockers on our app.

If you’re at your locker now and need a hand, give us a call on 0330 335 0950 – one of the team will be happy to help.

Firstly, check which option your buyer has chosen:

24/7 InPost Locker | Shop Pick-up

For parcels heading to an InPost locker or shop, you’ve got two options. You can select a printable label (which you’ll need to print at home and attach to the parcel) or a digital label (which is a QR code that you scan at the locker – then all you need to do is pop the parcel inside and leave the label to us).

InPost Home Delivery

For parcels being delivered to someone’s house, you’ve got one option – print a label at home and attach it to the parcel. We can’t create digital labels for home deliveries just yet.