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Turn parcels into profit - research report

Turn parcels into profit
New research report

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How parcel lockers drive footfall, spend and repeat visits

Parcel lockers are more than a customer convenience. They’re a proven commercial driver for businesses looking to attract more visitors and increase on-site spend.

Our latest research reveals how parcel lockers turn everyday collections into real revenue.

What the research shows

Based on insights from 2,000 consumers and an interview with an existing InPost Locker host, this report uncovers the real impact lockers have on customer behaviour.

Key findings

  • 78% make a purchase when using a parcel locker, spending £22.90 on average

  • 64% visit sites more often when a parcel locker is installed

  • 79% would switch locations if lockers were removed

Relevant insights for your sector

Includes industry-specific findings for supermarkets, convenience stores, high street locations, transport hubs, forecourts and shopping centres.