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How parcel lockers drive footfall, spend and repeat visits
Parcel lockers are more than a customer convenience. They’re a proven commercial driver for businesses looking to attract more visitors and increase on-site spend.
Our latest research reveals how parcel lockers turn everyday collections into real revenue.
What the research shows
Based on insights from 2,000 consumers and an interview with an existing InPost Locker host, this report uncovers the real impact lockers have on customer behaviour.
Key findings
78% make a purchase when using a parcel locker, spending £22.90 on average
64% visit sites more often when a parcel locker is installed
79% would switch locations if lockers were removed
Relevant insights for your sector
Includes industry-specific findings for supermarkets, convenience stores, high street locations, transport hubs, forecourts and shopping centres.