Parcel & Packaging Requirements
Parcels must conform to the InPost size, dimension and weight limits. The maximum dimension is 410mm x 380mm x 640mm and the maximum weight is 15kg.
It's important that your parcels are properly packaged to keep them from being damaged.Read our list of requirements
High quality packaging
Consider strength, cushioning, and durability when choosing your packaging; polystyrene chips, polyethylene foam, bubble plastic, crumpled aircushions or shredded paper.
Choose boxes made of corrugated cardboard, with good quality outer liners. Use heavy-duty double-layered board for valuable items.
Use strapping, when suitable, as a good way to seal and secure your box.
Use strong tape if a strapping machine is not available.
Remember always to pack small items in Jiffy Bags.
Use triangular tubes, not round tube-type cylinders, to pack rolled plans, maps and blueprints.
When re-using a box, remove all labels and stickers.
Always use cardboard dividers when sending flat, fragile material (such as vinyl records).
Don't send goods sold in attractive packaging as they may not be suitable for shipping.
Don't use substandard or damaged cartons. Ensure that the box is in good shape and not worn out.
Label as fragile instead of careful packing
Don't consider "Fragile" and "Handle with care" labels as a substitute for careful packaging. They are only appropriate for information purposes.
Don't use circular tubes for rolled papers as they will roll around making them more difficult to pack and ship than triangular mailing tubes.
Don't allow contents to move
Choose the appropriate size of packaging for the items you are sending. Under-filled boxes are likely to collapse; overloaded ones may burst.
Cloth or fabric bags
To ensure your items are adequately protected - don't use bags made of fabric or cloth.
Resend parcel without removing old labels
Don't reuse old packaging without removing all previous labels and stickers.