We’ll send you a notification in our app. We will also send you an email and text with collection instructions when your parcel arrives in store. To pick it up you can show your QR code or give them the tracking number and collection code.  

You’ll have three days to pick up your parcel once it’s delivered. We’ll send you a reminder when there’s 1 day left – and send it back to the seller if it’s not collected in time.