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Pick-ups
How long do I have to pick up my parcel?
You’ve got three days (72 hours) to grab your parcel once it lands in the locker. We’ll send you a reminder when there are 24 hours left - after that, anything uncollected will be sent back to the seller.
If you’ve got multiple parcels arriving around the same time, we might pop them all into one locker compartment to make pickup even quicker. In that case, we’ll let you know when everything’s ready, and you’ll have 72 hours from that notification to collect all your parcels together.
Not going to be around? No problem - you can share your collection details with a friend or family member (that’s what little brothers are for, right?).
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