Vinted & online orders

First thing’s first, report it to the store or marketplace you bought it from. They’ll be able to send you a refund, if you’re entitled to one. We’re happy to help and look into things for you, too – but you’ll need to report it to the store or marketplace first, so they can launch an investigation with us.

Sending with the InPost app

If something is wrong, you can get in touch with us on our contact page.