Our app now lets you to check locker availability and see what size compartments are free, all before you’ve left the house. If a locker is full it will suggest alternatives near to you. Check our 'Find a locker' section. You can also check live availability on our website, but compartment sizes won't display here.

It’s now quicker than EVER to collect parcels from lockers. You don’t need to use the locker screen, you can just open the compartment from the app.

How does it work?

1) We'll ping you when your parcel has landed in the locker

2) Go to the locker and when you’re approaching it *, follow the steps below

3) On the Track screen, tap the parcel you’re collecting

4) Tap the purple ‘Open Locker Remotely’ button

5) The compartment will pop open automatically. Yay!

*To use remote opening, you need to be within 10 metres of the locker

Yes you can! Our app now offers an option to name your parcels to make sending and receiving multiple parcels easier than ever. Only you will be able to see what the name is.

We’ve temporarily removed our Send service from the app whilst we make some important (and exciting!) improvements. All other features in the app will work as normal, and you can find out here how to access our Send service via other providers.

If we can’t match your parcel to your phone number, we won’t be able to show it automatically in the app. But don’t worry, you can add it yourself and we’ll show your tracking details.