Find us:
Sedgefield Way,
Portrack Interchange Business Park,
Stockton on Tees,
Teesside,
TS18 2SG
Opening times:
Monday – Friday: 10:00am – 6:00pm
Saturday: 10:00am – 2:00pm
Sunday: Closed
Here's what you can do:
Collect your parcels
Got a parcel heading your way? You can redirect eligible home deliveries to our depot using Manage My Parcel in the app or on the tracking page.
We'll also bring your parcel here if we're unable to deliver it after three attempts, so you can still collect it when it suits you.
Send your parcels
Sending something? Easy.
Drop off your returns or parcels with a Send code purchased through InPost, and we'll take care of the rest.
How parcel collection works
Manage My Parcel
If you've got a home delivery on the way, you can use Manage My Parcel in the app or on the tracking page to redirect it to the depot for collection
Manage My Parcel optionsGo to the depot
Once your parcel arrives, we'll send you an email and app notification to let you know it's ready. Show your QR code or collection code to a member of the team, and we'll grab your parcel for you.
Track with the appSkip off into the sunset
Parcel collected. Mission accomplished. We hope you love what's inside.
Need a receipt?How sending works
Get your code
- Buy a digital label with InPost.
- Returning an item? Check your retailer's return instructions and have your return code ready before you visit.
Drop it like it's hot
Bring your parcel to the depot, show your code to a member of the team, hand it over, and you're done.
We'll take it from there.
Track it all the way
From drop-off to delivery, you can follow your parcel's journey every step of the way.