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InPost Group

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Home delivery

Why has my parcel been sent to an InPost Locker instead of my home?

We attempted to deliver your parcel to your home, but we weren’t able to deliver at that time (either no one was available to receive it or we couldn’t gain access to the property).

To keep your parcel safe and avoid delays, we redirected it to a secure 24/7 InPost Locker nearby - so you can collect it whenever it suits you (just make sure you grab it within 3 days).

Here's a run-through of how to pick up from InPost Lockers.

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