How to drop off your parcel

All about how to store your parcels in InPost Lockers

You've bought an InPost QR code

Here's a run-through of how to send your InPost parcels after you purchase a digital label in the app

Get compartment confidence - check the app for locker space

Check

Make sure there's space in the locker for your parcel

Check in the app

Scan your code at the locker

Scan

Scan the digital label at the scanner below the screen

How do I get my QR code?

InPost delivery to lockers or shops

Pop

The door will open for you to place your parcel inside

My parcel doesn't fit

Compartment door closed

Shut

Shut the door and press "Finish" on the screen, done

Get your receipt

Buy your digital label

How to buy a digital label with InPost

You can buy a QR code in our app and send your parcel, no need to print. Then drop off your parcel at any InPost Locker or Shop, anytime, anywhere.

From your InPost Point to their locker or home address.

I've bought a digital label and my parcel doesn't fit

If your parcel doesn’t fit the selected locker size, please don't force it in. Follow the on-screen instructions to end the session and use your app to cancel the label. Don’t worry, we’ll refund the unused label.

You can then purchase a new label in the correct size.

Returning a parcel or selling on Vinted?

Here's how to use an InPost Locker to store your parcel

Scan your code at the locker

Scan

Scan the QR code or barcode at the locker under the screen

How do I get my code?

Tap the screen to choose your compartment size

Tap

Select the size of the compartment you need

What size compartment do I need?

InPost delivery to lockers or shops

Pop

The door will open for you to place your parcel inside

My parcel doesn't fit

Compartment door closed

Shut

Shut the door and press "I'm finished" on the screen, done

Get your receipt

How do I get my code?

First things first, how are you using InPost?

Sending

If you're sending a parcel to someone's locker or home address, you'll need to buy a QR code.

Check out our how-to guide here:

Selling on Vinted

On Vinted you can choose a QR code or a printable label. You can find this in the Vinted app, and you'll receive a copy to your email.

Click below for all things Vinted:

Returning

If you're returning an item to a retailer and choose InPost as your return option on their website, we'll send a QR code directly to your email

InPost compartment sizes

All the deets on locker sizes and what to do if your parcel doesn't fit

InPost compartments explained

What size compartment should I use?

  • Extra small lockers (4cm x 23cm x 40cm) – Suits envelopes or bite-sized parcels (please note that not all our lockers have XS compartments)
  • Small lockers (8cm x 38cm x 64cm) – Perfect for items like sunglasses or small accessories

  • Medium lockers (19cm x 38cm x 64cm) – Great for shoes, cookbooks, or handbags

  • Large lockers (41cm x 38cm x 64cm) – Ideal for boots, sports equipment, or bulkier items

InPost Locker screen - my parcel doesn't fit - I need a different size

What if the compartment is the wrong size?

If the compartment size you selected is too big or too small, don’t worry - there’s no need to force your parcel to fit.

Simply close the compartment door without placing your parcel inside and tap 'My parcel doesn't fit' on the locker screen. You’ll then be able to choose a different compartment size.

Have you bought a label from InPost?

If you've bought a label, you'll need to cancel it through the app and purchase a new one with the correct size.