Selling on eBay? Easy! You can list your items for InPost delivery, & create your shipping label straight from eBay.
First things first
To use InPost on eBay, make sure eBay Simple Delivery is enabled on your listing and that your postage preferences allow InPost as a carrier. Go to Profile > Settings > Postage and switch on InPost.
Selling on eBay with InPost
Switch on eBay Simple Delivery for your listing, and buyers can choose InPost at checkout. When your item sells, and InPost is selected, you’ll be able to create your print-free shipping label straight from eBay - simple as that.
Please note: InPost availability depends on the item being eligible for eBay Simple Delivery.
InPost labels explained
No labels, no printer, no stress - all you need is a QR code & you're set
Our labels are QR codes, which means you don't have to print anything. We’ll send a copy straight to your email inbox. Simply scan the code at any of our lockers with available space, and a compartment will pop open for you. You'll also receive a 6-digit drop-off code if you would prefer to type the number on the screen.
Sending more than one parcel? We recommend marking each parcel with something recognisable or writing the 9-digit access code on the side so they’re easy to tell apart. And remember: one parcel per compartment!
What's next?
Item sold, code sorted. Hoorrah.
Pack it up, pack it in
Once your parcel is packaged up safely, you can use any of our lockers or shops with available space
Packaging your parcelFind your InPost Point
Some of our lockers are super popular, so we strongly recommend checking for space before you head out
Check for spaceDropping off at an InPost Locker
We've got lots & lots of lockers up and down the country, you can drop off at any of them that work for you
Scan
Scan the QR code or barcode at the locker under the screen
Tap
Select the size of the compartment you need
Pop
The door will open for you to place your parcel inside
Shut
Shut the door and press "I'm finished" on the screen
Remember, 1 parcel per compartment!
Please only put one parcel in each locker compartment. Check for space before you head to lockers.
Dropping off at an InPost Shop
Prefer to use a shop? No problem, use your local InPost Shop.
Show
Show the staff member your code
Scan
They will scan the code for you
Drop
Hand over your parcel and that's it, job done
Don't miss a thing
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Got questions? We've got answers
See all FAQsIf we have your email address, we'll automatically send you a confirmation after you drop off your parcel. Your email is your proof of delivery. If we don't have your email address, then we'll give you the option on the locker screen to request a receipt. Missed it? No problem – you can still request one here.
Marketplace & Returns parcels The locker will give you the option to select your compartment size on the screen. Please pop your parcel in the smallest compartment size available that your parcel comfortably fits in - never force it in! If only medium or large ones are free, no worries - you can use one of those without any extra charges. Just check the app to see what's available.
Sending with the InPost app If you've bought a digital label from the InPost app you will have already chosen your compartment size. This means the compartment will open right away, and you won't be able to change it at the locker. If you've picked a parcel that's too small, you'll need to cancel your label in the app and purchase a new one.
Not yet – we only ship to mainland UK (but we’re working on it).
Returning
Returns parcels should be back with the retailer within 5 working days, safe and sound. But some stores may take a little bit longer to let you know they’ve got it and process your return. Feel free to get in touch with them if you’ve got any questions about your refund.
Sending
If you're sending a parcel to an InPost Locker or Shop then it should arrive within 3 working days. If you're sending a parcel to a home address then it should arrive within 4 working days. You can keep an eye on your parcel's journey using our handy tracking page.
Collecting
Delivery time will vary depending on which store you've bought from. Keep tabs on your parcel's progress by downloading the app.
First thing’s first – strong tape to make sure it’s securely sealed. If you’re reusing old packaging, take off or cover up any old labels or barcodes. Take a look at all of our packaging dos and don’ts here.
Yep! Jump into the 'Find a locker' screen and tap on the locker. You'll find information on how much space is available and what size compartments are currently free. Our map will show you other locations if your closest locker is full.