Move, switch, get on the way
26 Jun 2026
Back in April 2025, Yodel by InPost officially joined the InPost family. Since then, we've been busy bringing together the best of both businesses to create an even better delivery experience.
Now we're ready for the next chapter.
From 17 July 2026, Yodel by InPost officially becomes InPost.
One parcel powerhouse. One app. One network.
And yes, one very good excuse to talk about lockers.
Already using InPost? Things just got even better.
If you're already part of the InPost crew, your home deliveries are about to get an upgrade.
Instead of waiting around wondering when your parcel will arrive, you'll receive a handy 2-hour ETA window for eligible home deliveries, so you can spend less time watching the window and more time getting on with your day.
When your parcel arrives, we'll also send you a delivery photo, so you'll know exactly where it's been left.
You can save your favourite delivery preferences too, including lockers, shops and safe places, making every future delivery even smoother.
Plans changed? No problem.
If your delivery is eligible, you can redirect it to an InPost Locker or Shop and collect it whenever it suits you.
Because your parcels should fit around your schedule - not the other way around.
Find out what's new in the InPost app.
Yodellers, welcome to the yellow side 💛
If you've been using Yodel by InPost, you'll notice a few changes.
From 17 July, your delivery updates, notifications and tracking messages will all come from InPost.
You'll also have access to our growing network of lockers and shops, giving you more places than ever to collect, send and return parcels.
More choice. More flexibility. Same reliable service.
Need some extra help? Here's a page just for you.
One small switch
There's just one thing you'll need to do: download the InPost app.
From 17 July 2026, Yodel by InPost web accounts will not be available, making the InPost app your new home for:
- Tracking your parcels
- Managing deliveries
- Updating delivery preferences
- Sending and returning parcels
Getting started couldn't be easier.
Simply sign in using the same phone number linked to your Yodel by InPost account and we'll automatically bring across your saved preferences.
No need to start from scratch.
Read our account migration guide.
Ready to try locker life?
If you've never used an InPost Locker before, now's the perfect time.
Collect parcels when it suits you. Send in minutes. Return without the hassle.
It's parcel freedom, on your schedule.
Sending a parcel
It's as easy as four simple steps.
1. Buy your label
Purchase a digital label in the InPost app or online. No printer needed.
You can send parcels to lockers, shops or directly to a home address.
2. Head to a locker or shop
Find your nearest location and scan your QR code.
You can drop your parcel off at any InPost Locker or Shop.
3. Pop it in
The locker door opens automatically.
Place your parcel inside.
4. Close the door
Tap Finish on the screen, and you're done.
Your receipt will be available digitally.
What if my parcel doesn't fit?
Don't worry.
Simply close the compartment and follow the on-screen instructions. You can choose a larger compartment, or if necessary, purchase a label for a different parcel size.
Returning something?
Returns are just as simple.
- Scan your QR code.
- Choose a compartment.
- Pop your parcel inside.
- Close the door.
That's it.
No printing. No queues. No fuss.
Collecting a parcel
We'll let you know as soon as your parcel arrives.
If you've got the InPost app, you can even open the locker straight from your phone with a single tap.
No app?
Simply:
📱 Scan your QR code
🔓 The locker opens
📦 Grab your goodies
👋 Skip off into the sunset
Just remember to collect your parcel within three days.
More than a new name
This isn't just a rebrand.
It's two trusted parcel experts coming together with one goal: making sending, collecting and receiving parcels simpler than ever.
From 17 July 2026, Yodel by InPost becomes InPost.
The same commitment to getting your parcels where they need to go.
Now with one brand, one app, one network - and a whole lot more yellow.
