Need help sending your parcels?

Simplify your parcel sending with our 24/7 lockers located here, there, and everywhere. Power to the sender.

How to send your parcel with a QR code

If you've received a QR code, scan the code at the locker and follow the instructions on the screen and that's it. We'll handle the rest, easy peasy.

Watch our video

How to send your parcel with a barcode

If you've received a barcode on a label, print and securely attach it to your parcel. Scan it at the locker and follow the on-screen instructions.

Watch our video

The best way to package your parcel

Packaging your parcel should be stress-free. We've put together some tips to help. Happy packing!

Watch our video
Sending your parcel with a QR code
If you've received a QR code, scan it at the locker and follow the instructions on the screen. Your parcel doesn't need a label, our couriers will add one for you when they pick up your parcel.
Sending your parcel with a barcode
If you've received an InPost barcode on a label then print it and securely attach it to your parcel (our lockers don't have printers). Scan the barcode at the locker and follow the instructions.

Are you sending with Vinted?

Check out our handy tips

The best way to package your parcel
Every parcel needs packaging and they all have individual requirements. Check out our video for our tips on what works well.

Have more questions?

Check out our help centre

You sure can, our 'Find a Locker' page here now shows live locker availability, instead of estimated availability. It's updated every few minutes and will make it easer than ever to plan your parcel drop-offs.

Nope, at the moment you can only collect parcels from InPost Shops.

Our largest lockers can fit parcels that are up to 41cm x 38 cm x 64cm – and the maximum weight we accept is 15kg. To avoid any stuck parcels or damaged doors, please don’t try to force your parcel in if it’s a bit too snug.

Most of our lockers are open 24/7, but they can get a busier during the week. Our top tip? Lockers tend to have more free space at weekends, so pop your parcel drop-offs into your Sunday life admin list.

Try turning your screen brightness up, holding your phone about 15cm away from the scanner and giving it a bit of a wiggle. If you're still having trouble, then you can always enter your tracking number using the keypad on the screen.

If you're trying to scan an Evri parcel, please double check that the locker you're using is compatible with Evri parcels. You can find your nearest locker by checking the Evri website.