Need help sending your parcels?

Simplify your parcel sending with our lockers and shops located here, there, and everywhere. Power to the sender.

How to send your parcel with a QR code

If you've received a QR code, scan the code at the locker or with the staff member and that's it. We'll handle the rest, easy peasy.

Watch our video

How to send your parcel with a barcode

If you've received a barcode on a label, print and securely attach it to your parcel. Scan the code at the locker or with the staff member. We'll handle the rest.

Watch our video

The best way to package your parcel

Packaging your parcel should be stress-free. We've put together some tips to help. Happy packing!

Watch our video

Not sure if there's space for your large parcel?

Use our app to check which size compartments are free

Sending your parcel with a QR code
If you have a QR code, scan it at the locker and close the door or the staff at the shop will scan the code and take it. No need for a label, our couriers will add one when they pick up your parcel.
Sending your parcel with a barcode
If you've received an InPost barcode on a label then print it and securely attach it to your parcel (our lockers don't have printers). Scan the barcode at the locker and follow the instructions or hand it to the staff member at the shop.

Are you sending with Vinted?

Check out our handy tips

The best way to package your parcel
Every parcel needs packaging and they all have individual requirements. Check out our video for our tips on what works well.

Have more questions?

Check out our help centre

Our app now lets you to check locker availability and see what size compartments are free, all before you’ve left the house. If a locker is full it will suggest alternatives near to you. Check our 'Find a locker' section. You can also check live availability on our website, but compartment sizes won't display here.

Yes - it's now possible to drop off your Send or Return parcels at InPost Shops.

Our largest lockers can fit parcels that are up to 41cm x 38 cm x 64cm – and the maximum weight we accept is 15kg. To avoid any stuck parcels or damaged doors, please don’t try to force your parcel in if it’s a bit too snug.

Most of our lockers are open 24/7, but they can get busier during the week. Our top tip? Lockers tend to have more free space at weekends, so pop your parcel drop-offs into your Sunday life admin list.

Our app now lets you check locker availability and see what size compartments are free. If a locker is full it will suggest alternatives near you.

Try turning your screen brightness up, holding your phone about 15cm away from the scanner and giving it a bit of a wiggle. If you're still having trouble, then you can always enter your tracking number using the keypad on the screen.

If you're trying to scan an Evri parcel, please double check that the locker you're using is compatible with Evri parcels. You can find your nearest locker by checking the Evri website.

Yes you can! Our app now offers an option to name your parcels to make sending and receiving multiple parcels easier than ever. Only you will be able to see what the name is.