Big fan of Vinted? You’re in the right place. We’ve put together some words of wisdom for using InPost when you’re buying or selling. But first, tell us what you’re up to...
So you're a seller?
Here are your handy checkpoints for sending a parcel with InPost to your buyer
To print or not to print?
If you choose a digital label, simply use the QR code that Vinted give you – no printing or sticky labels required. If you choose a printable label, you’ll need to print, cut out and stick the label Vinted gives you to your parcel. Need more deets? Check out our help page.
Double-check before you drop
Some of our lockers are pretty popular, so have a quick look at availability on our ‘find a locker’ page before you pop down. If your local one is looking busy, we’ll suggest some handy alternatives.
Pop down at weekends
You might find that your nearest lockers have a bit more free space at weekends, so try adding your parcel drop-off to your Sunday life admin list
Looking for lockers?
Check where your nearest are and if they have availability
So you're a buyer?
Here are the tips and tricks you need for a super smooth Vinted buyer experience
Getting your collection code
If you’ve chosen to collect your parcel from a locker, you’ll get a notification (from us and Vinted) when it’s ready for you – but your collection codes will come from us via email and text.
Track its every move
Want to keep an eye on your parcel? Head to our tracking page. You’ll just need your parcel number handy (sent to you in the Vinted app and via email from us once your parcel’s on the way).
Keep an eye out for us
We’re always adding new lockers and shops to our network, so it’s worth having a look in the checkout for alternative pick-up points
Got questions? We've got answers
See all FAQsFirstly, check which option your buyer has chosen:
24/7 InPost Locker | Shop Pick-up
For parcels heading to an InPost locker or shop, you’ve got two options. You can select a printable label (which you’ll need to print at home and attach to the parcel) or a digital label (which is a QR code that you scan at the locker – then all you need to do is pop the parcel inside and leave the label to us).
InPost Home Delivery
For parcels being delivered to someone’s house, you’ve got one option – print a label at home and attach it to the parcel. We can’t create digital labels for home deliveries just yet.
You should receive an email and a text with your collection code. If you haven’t received an email, make sure you check your spam or junk mail folders. We send the SMS to the phone number you gave to the retailer or marketplace, so it's always a good idea to check your account details are up to date.
If you have the InPost App, then your pick-up information will also be available there. Go to 'Parcel Tracking' and tap the 'Pick up' tab to see your parcel deets. If you still need a hand, get in touch with our Customer Care team – they’re a friendly bunch.
Once your parcel has been delivered to your locker, we’ll send you your collection code and instructions via email and text. Keep an eye out for this, as you won’t find them on the Vinted app. You can pick up your parcel by scanning your QR code or popping in your phone number (remember to leave off the first 0) and collection code. Simple. You’ll have three days to pick up your parcel once it’s delivered. We’ll send you a reminder when there’s 24 hours left – and send it back to the seller if it’s not collected in time.
We'll send you an email and text with collection instructions when your parcel arrives in store. Keep an eye out for this, as you won’t find them on the Vinted app. To pick it up you can show your QR code or give them the tracking number and collection code.
You’ll have three days to pick up your parcel once it’s delivered. We’ll send you a reminder when there’s 24 hours left – and send it back to the seller if it’s not collected in time.
Nope, at the moment you can only collect parcels from InPost Shops.
All you need to do is edit your postage settings on the Vinted app. Visit Profile > Settings > Postage and switch on "InPost Home Delivery" and "24/7 InPost Locker | Shop Pick Up" – easy peasy.