First things first
Turn on postage options in the Vinted app. Go to Profile > Settings > Postage and switch on InPost.
InPost labels explained
No labels, no printer, no stress - all you need is a QR code & you're set
Our labels are QR codes, which means you don't need to print anything. We’ll send a copy straight to your email inbox. Simply scan the code at any of our lockers with available space, and a compartment will pop open for you. You'll also receive a 6-digit drop-off code if you would prefer to type the number on the screen.
Prefer to print your label? No problem. You can choose to print one if you prefer, which can be especially handy when you're sending multiple parcels and want to label each one clearly.
Sending more than one parcel? We recommend marking each parcel with something recognisable or writing the 9-digit access code on the side so they’re easy to tell apart. And remember: one parcel per compartment!
Northern Ireland now live!
You can now send & receive your Vinted parcels to and from the North of Ireland.
What's next?
Item sold, code sorted. Hoorrah.
Pack it up, pack it in
Once your parcel is packaged up safely, you can use any of our lockers or shops with available space
Find your InPost Point
Some of our lockers are super popular, so we strongly recommend checking for space before you head out
Dropping off at an InPost Locker
We've got lots & lots of lockers up and down the country, you can drop off at any of them that work for you
Scan
Scan the QR code or barcode at the locker under the screen
Tap
Select the size of the compartment you need
Pop
The door will open for you to place your parcel inside
Shut
Shut the door and press "I'm finished" on the screen
Remember, 1 parcel per compartment!
Please only put one parcel in each locker compartment. Check for space before you head to lockers.
Dropping off at an InPost Shop
Prefer to use a shop? No problem, use your local InPost Shop.
Show
Show the staff member your code
Scan
They will scan the code for you
Drop
Hand over your parcel and that's it, job done
Don't miss a thing
Share your email to stay tuned with our latest updates
Got questions? We've got answers.
See all FAQsThis is up to you! Whether your buyer chooses 24/7 InPost Locker | Shop Pick-up or InPost Home Delivery, you can choose how you'd like to send your parcel.
When you generate your label in the Vinted app, you can choose either a printable label or a QR code. Simply scan whichever you choose at the locker or shop when you drop off your parcel, pop it inside, and we'll take care of the rest. No printer, no problem.
If you have the InPost App
Your pick-up details will be available in the app. Go to Tracking → Receiving to see your parcel info.
You can use Remote Opening to collect your parcel. The app will open the locker for you, no PIN or QR code needed - of course, you can use these if you prefer.
You'll also receive an email from us with all your collection deets - check your junk folder if you didn't hear anything.
If you don’t have the app
You’ll receive your collection code by email and SMS. We send the SMS to the phone number you gave to the retailer or marketplace, so it’s always a good idea to check your account details are up to date. If you haven’t received an email, make sure you check your spam or junk mail folders.
Still stuck?
If you still need a hand, get in touch with our Customer Care team – they’re a friendly bunch.
Once your parcel has been delivered to your locker, we’ll send you a notification in our app. We will also send you your collection code and instructions via email and text.
You can pick up your parcel by scanning your QR code or popping in your phone number (remember to leave off the first 0) and collection code. Simple.
You’ll have three days to pick up your parcel once it’s delivered. We’ll send you a reminder when there are 24 hours left – and send it back to the seller if it’s not collected in time.
Need more help? Check out our dedicated page.
We’ll send you a notification in our app. We will also send you an email and text with collection instructions when your parcel arrives in store. To pick it up you can show your QR code or give them the tracking number and collection code.
You’ll have three days to pick up your parcel once it’s delivered. We’ll send you a reminder when there’s 1 day left – and send it back to the seller if it’s not collected in time.
Yes - it's possible to drop off your Send or Return parcels at InPost Shops, check here to find one near you.
All you need to do is edit your postage settings on the Vinted app. Visit Profile > Settings > Postage and switch on "InPost Home Delivery" and "24/7 InPost Locker | Shop Pick Up" – easy peasy.