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Why use InPost Lockers

 A young man walks away after collecting his parcel from an InPost Locker

The easier way to parcel

Parcel lockers are here to make life easier, deliveries smoother, and missed parcels a thing of the past. Let’s break down why lockers are an absolute must!

Parcel lockers fit around you

Life isn’t 9–5. So why should parcels be?

Missed deliveries. Awkward neighbours. Lunchtime queues. InPost Lockers exist to quietly remove all of that from your life. Most lockers are open 24/7, ready whenever you are.

 	 A young woman collects her parcel from an InPost Locker

Early bird?

Grab or drop parcels before work

Night owl?

Get your steps in after dinner

Daytime napper?

Use lockers when you’re ready

Weekend warrior?

Lockers don’t close

Why people switch to InPost Lockers

They’re not just boxes - they’re a better way to shop, send, and return parcels on your terms

Save time

No queues, no waiting in

No fuss

Everything in one place

Your way

Parcel admin when it suits you

All over

Points up & down the country

You’re never far from one 

Lockers are popping up everywhere you already go: 

  • Supermarkets 

  • Petrol stations 

  • Along your commute 

Whether you’re grabbing milk, filling up, or heading home, chances are, there is a locker nearby. 

Designed for real life 

Lockers come in different sizes because parcels do too. 

From small-but-mighty compartments for accessories to roomy spaces for boots or sports gear - there’s a locker for that. 

And yes, they’re secure. Your parcels stay safe until you collect them, or the courier does. 

One locker. Three superpowers.

Here are all the ways you can use InPost Lockers

 The parcel information screen in the InPost App

Send

Buy a label online or in-app & drop it into a locker in mins

Start sending

InPost app ready to collect remote opening

Collect

Pick it up when it suits you, anytime within 3 days

Collect on your terms

Returns email on blue background

Return

Scan a QR code, drop the parcel in, and walk away lighter

Returns made easy

What is a parcel locker?

Ready when you are

Your parcels don’t need to interrupt your day. Let lockers do the work while you get on with life.

Got questions? We've got answers.

More help

First time using a parcel locker? No problem, check out this page which will talk you through our all our services and go through the ins and outs of parcel lockers.

You can try again later or the following day – our lockers are all emptied at least once per day. You could also try visiting a different locker nearby. Download the app to see how many small, medium and large lockers are available near you.

Every one of our lockers and shops gets a daily visit from a courier, usually bright and early in the morning. Our busiest lockers might even get multiple trips a day. Our couriers will empty and deliver parcels for collection once per day, so if you're sending a parcel make sure you check for space.

First, check you’re in the right place

Make sure you’re at the correct InPost location for what you’re trying to do.

  • Sending a parcel (drop-off): You can use any InPost Locker or InPost Shop to drop off your parcel.
  • Collecting a parcel (pick-up): You’ll need to go to the specific locker or shop listed in your confirmation email or in the InPost App.

If you're at an InPost Locker

Sending a parcel:

  • Turn up your phone screen brightness
  • Hold your phone around 15cm from the scanner
  • Try a slight angle or wiggle

If it still won’t scan, you can manually enter your tracking number using the keypad.

Collecting a parcel: If the locker screen isn’t responding or the code won’t scan, the easiest option is to use the InPost App’s remote opening feature - this lets you open your locker without scanning anything.

Evri parcels: From 1 March 2025, InPost Lockers no longer accept Evri parcels.

Marketplace & Returns parcels The locker will give you the option to select your compartment size on the screen. Please pop your parcel in the smallest compartment size available that your parcel comfortably fits in - never force it in! If only medium or large ones are free, no worries - you can use one of those without any extra charges. Just check the app to see what's available.

Sending with the InPost app If you've bought a digital label from the InPost app you will have already chosen your compartment size. This means the compartment will open right away, and you won't be able to change it at the locker. If you've picked a parcel that's too small, you'll need to cancel your label in the app and purchase a new one.

Yes, you can! When you track your parcels in the app, you can now request delivery to an Easy Access compartment. We can’t promise it’ll end up in a lower compartment, but we’ll do our best to make it happen.